Privacy Policy

Last updated: 12/15/2025

1. Introduction

Michello ("we," "our," or "us"), operated by Forest System Design, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

Personal Information

When you create an account, we collect information including:

  • Name and contact information (email, phone number)
  • Date of birth and age
  • Profile photo or avatar selection
  • English proficiency scores (TOEIC, TOEFL, EIKEN)
  • Educational qualifications and career history
  • Salary expectations and career objectives
  • Place of residence
  • Social media profiles (Facebook, LinkedIn) if provided

Company Information

For company accounts, we collect:

  • Company name and country
  • Industry and website
  • Recruiter name and occupation
  • Contact information
  • Job posting details and requirements

Usage Information

We automatically collect:

  • Device information (type, operating system, unique identifiers)
  • App usage data and interaction patterns
  • Matching preferences and swipe history
  • Log data and analytics

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Michello service
  • Create and manage your account
  • Facilitate matching between candidates and companies
  • Display your profile to potential matches
  • Send notifications about matches and messages
  • Improve our service and develop new features
  • Prevent fraud and ensure platform security
  • Comply with legal obligations
  • Communicate with you about service updates

4. Information Sharing and Disclosure

With Other Users

Your profile information is visible to other users based on matching criteria. Contact information is only shared with users you've mutually matched with.

With Service Providers

We may share information with third-party service providers who assist us in operating the platform, such as hosting, analytics, and customer support services.

Legal Requirements

We may disclose information if required by law or in response to valid legal requests from authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time through the app settings.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your account and data
  • Object to or restrict certain processing of your information
  • Export your data in a portable format
  • Withdraw consent for data processing

8. International Data Transfers

As Michello connects users across borders, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Michello is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. We comply with all applicable child protection laws and Google Play's CSAE published standards.

If we become aware that we have inadvertently collected information from a child under 18, we will take immediate steps to delete such information. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the app. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us through the app or visit our Resources page for support options. Michello is operated by Forest System Design (forestsd.com).